People make many decisions about themselves at every stage of their lives, In order to make decisions accurate, in parallel with the environmental conditions of the individual and the information about him This course should be able to have the skills as the employment to be provided to the country In addition to the possibility, the added value created in the production-marketing process and international It will play a major role in the economic development process due to its weight in trade. Competition is no longer at cost with production, but also with quality and even speed is possible. The most important place of these cases is undoubtedly quality. Because made Market research is that eight of each ten buyers care about quality as well as the price. has shown. When we examine the organizations that can be successful in this new environment, that their characteristics are the companies that adopt the TQM philosophy and its approach. We see. As it is known, TKY is not only related to product and service quality and It is a contemporary understanding of government. Tky ’ It is a very fundamental of its raising its competitiveness The reason is: TQY on the one hand, while raising the quality 𔄭, on the other hand the productivity Increases, TKY ’ We now know the reason why it reduces the cost while improving the quality: TQM aims to improve quality in all activities of an organization and thus The occurrence of the stage prevents these errors. With the prevention of errors, losses decrease, their The result is the costs and the expectations of the customers are fully met. All the activities you do and do is the element of total quality. Therefore Your vision is expanded, the information you will get from the course to you and all around you I wish people to be productive.
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