Our country; In economic, social and cultural fields, as well as in industrial areas It is the scene of important developments. Qualified manpower in line with these developments In our country, where the need is constantly increasing, vocational and technical education is also an increasingly bigger. It becomes important. While seeing the change in advance and the difficulties can be overcome, Sector Authority, which can be able to face and offer competitive and high quality products in world markets. Organizations can be successful. On the other hand, national and international cruel competition The human resources in accordance with the qualifications requested by the employment sector in the environment It is seen as an element of competition. In the constantly changing world and in the increasing competitive environment, to be able to create customers In order to maximize consumer satisfaction, customer features further advanced The need to know at the level. With this course, the customer's demographic structure of customer characteristics, customer You will recognize the determination of their requests and relationships with customers.
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