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Hotel Guest Registration Procedures


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Hotel Guest Registration Procedures

The first part he encounters when he arrives at the accommodation business is the front of the front. In this section, the guest, as well as leaving the facility Check-out. The first contact point at the entrance of the guest to the facility reception. The first ties between the reception deski guest and the facility were established, the same It is the place where the services received from other departments of the guest at the time are followed and registered. The first impressions of the guest who came to the accommodation business on the facility In addition to being the place it has acquired, it also has an idea about the way other departments work. will allow it to be. The guest is a positive welcome when it comes to its accommodation facility. If he encounters the greeting process, his thoughts and judgments about the facility will also be positive. That is why the receptionists are at high level in human relations and professional fields. It is useful to be equipped with information. Welcome and greeting the guest of the receptionist The format will extend the time of the guest's stay at the facility or shorten it. No business He does not want guests to accommodate short -term accommodation. Therefore, the reception staff Its importance can never be underestimated. The guest will also leave the accommodation facility from this department. Registration, follow -up and controls of all expenditures within the enterprise and the guest All documents regarding their payments are kept in this section. The guest from the accommodation facility at any moment Records for the guest should be kept up to date as if they are to be separated. Regular for this, A systematic and practical front of the front is needed. These systems of the accommodation facility It varies according to its size, personnel structure, management approach, etc. There is also a need for qualified personnel for accommodation systems to work correctly and effectively. This course was prepared to make a contribution to this. As a result of this course, the guest entry operations will be able to work completely and If necessary, you will also be able to make checks on these transactions.
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